The right steps after a crash can make a meaningful difference, especially when a delivery truck with a massive company is involved. You’ll need to report it, get medical care, and figure out who’s actually responsible. That’s the starting point for what to do after being hit by an Amazon truck.
Amazon contracts with third-party drivers across North Carolina, which means the path forward often involves more than one company—and more than one insurance policy.
A Charlotte Amazon truck accident lawyer can help you get clear answers before the paperwork and phone calls start piling up.
What to Do After Being Hit by an Amazon Truck
You’ve already been hit. Now it’s about protecting yourself and building a strong foundation for your claim. Here’s what to focus on:
- Call 911 and get a police report: Even if the Amazon driver apologizes or asks to handle it privately, don’t leave without documentation. That report matters more than their word.
- See a doctor, even if you feel okay: Injuries like concussions, internal damage, or whiplash don’t always show up right away. A medical record tells the truth when symptoms show up later.
- Take photos while you’re still at the scene: Get shots of both vehicles, your injuries, any road signs, and nearby surveillance cameras. If anyone saw the crash, ask for their name and number before they disappear. Witnesses can make a big difference.
- Call a Charlotte Amazon truck accident attorney before the insurance calls you: An attorney can step in early, protect your case, and handle the pressure that’s about to come your way.
Even small steps can make a big difference later. The sooner you protect your story, the stronger your claim becomes.
For a free legal consultation, call (877) 333-1000
Why These Cases Feel Different Than Regular Crashes
Amazon trucks feel like they’re everywhere in North Carolina—cutting through residential streets, crowding parking lots, and rushing to meet delivery quotas. They don’t just cause damage when something goes wrong; they also create confusion.
Drivers may not work directly for Amazon. Some drive for third-party companies. Others lease trucks through Amazon’s own delivery program. That means your crash could involve multiple insurance policies, and no one is rushing to take responsibility.
As Charlotte Amazon truck accident lawyers, we’ve seen insurance carriers bounce victims back and forth, each denying the claim and pointing to the other. We don’t let that go unanswered.
Who Can Be Held Responsible?
Responsibility depends on the structure behind the delivery. That’s why what you do after being hit by an Amazon truck starts with figuring out who’s behind the wheel and who put them there.
Some drivers work for local delivery companies that Amazon contracts to cover routes. Others operate through Amazon’s Flex program, using personal vehicles. In certain cases, Amazon still controls the route, the deadlines, and the tracking data. That control matters.
There have been situations where:
- The driver’s delivery schedule pushed them past the legal limit for hours behind the wheel.
- Brake failure happened just days after a missed inspection.
- A Flex driver rushed a left turn while juggling multiple deliveries.
- Police listed the wrong company on the report because the truck wasn’t clearly marked.
This isn’t a case where you wait for the facts to sort themselves out. You need someone who knows how to uncover them.
Click to contact our personal injury lawyers today
Evidence That Can Help Your Claim
Your story matters, but so does what backs it up. An experienced Charlotte Amazon truck accident attorney knows where to look and what to preserve before it’s gone.
That may include:
- Surveillance or dash cam footage
- Black box or GPS data showing speed and route
- Driver schedules or delivery logs
- Phone records that show texting or app use behind the wheel
- Medical records that document injury timelines
Amazon and its contractors move fast after a crash. We’ve seen teams recover trucks, wipe internal data, and pressure victims to give statements right away. The sooner your legal team gets involved, the better your chances of stopping that spin.
Complete a Free Case Evaluation form now
Don’t Let the Insurance Companies Rush You
After the crash, an adjuster may call you quickly. They might act and sound helpful. They may offer to cover “some bills” right away. But that’s not protection—it’s control.
We’ve worked with clients who accepted lowball offers before realizing the injury was worse than they thought. A few weeks later, they couldn’t return to work, but the claim was already closed.
You’re allowed to pause. You’re allowed to say no. You’re allowed to ask questions before you sign anything.
How a Charlotte Amazon Truck Accident Lawyer Can Help
This isn’t a DIY situation. When multiple insurance policies collide, and the company involved has more legal firepower than most cities, you need someone who knows how to push back.
A Charlotte Amazon truck accident attorney can:
- Investigate the real employer and chain of control
- Preserve delivery records, black box data, and maintenance logs
- Connect you with doctors who understand long-term injury
- Speak directly with insurers—so you don’t have to
- Track your recovery timeline so you aren’t rushed into settling
We don’t take the driver’s word for it. We don’t accept “that’s not our truck.” We get to the bottom of it—fast.
What if You Were a Pedestrian or Cyclist?
Not every Amazon truck crash involves another vehicle. These trucks move through parking lots and residential streets, where pedestrians, cyclists, and children are nearby. We’ve helped build cases where someone got hit crossing the street or pinned while a driver backed up too fast.
Whether you were driving, walking, or just standing nearby, your injuries matter. So does your claim. Delivery pressure doesn’t excuse careless driving, and you have every right to hold the right people accountable.
Let’s Talk About What Comes Next
At DeMayo Law Offices, we know what these cases look like from the inside. We’ve stood up to national delivery companies, built cases that uncovered the truth, and helped people take back control after devastating crashes. Our team has recovered over $1 billion for injured clients across North Carolina.
If you’re unsure what to do after being hit by an Amazon truck, or you’re ready to speak with a Charlotte Amazon truck accident lawyer, we’re here to help you figure it out.
Call DeMayo Law Offices today. We’re Your North Carolina Law Firm™—and we show up when it matters most.
Call or text (877) 333-1000 or complete a Free Case Evaluation form
